Using ChatGPT and AI to Grow a Small Business in Kent: What to Do Yourself and What to Hand Over
ChatGPT is free to try and good at drafting. Some jobs you can do yourself in an afternoon; others need setting up properly.
For help using ChatGPT and AI to grow a small business in Kent, split the work: do the drafting and thinking yourself, and hand over the repeated jobs. Dean Keating installs AI agents that reply to enquiries, follow up leads and chase quotes, remotely, from Horndean, Hampshire. The first call is free: 07418 627304.
Two kinds of AI help
There is the AI you open in a browser and talk to, and there is the AI that runs quietly inside your business. They suit different jobs.
ChatGPT in a browser is good at drafting a social post, tidying a letter, summarising a long email, or helping you think through a price list. You are in the loop for every answer. It costs nothing to try, and you learn what it does well.
An installed agent is better when the job repeats and has a deadline: replying to an enquiry at ten at night, chasing a quote after a week, sending a reminder the day before an appointment. You are not there at those moments, and that is the point.
A sorting exercise
Take the last week. List what you did on the computer, then mark each item.
Did it need your judgement? Keep it, perhaps with ChatGPT as a drafting partner.
Was it the same every time? That is a candidate for an agent.
Did it have to happen quickly, or at a fixed time? Another candidate.
A venue that stages a great many events a year, such as the theatre this directory lists, will find most of its repeated questions in the second and third groups. A one-person craft business may find most of its work in the first.
What he installs
Dean Keating's website lists the jobs: replying to new enquiries, following up leads until they book or say no, sending and chasing quotes, booking jobs, answering common questions across email, web and WhatsApp, sorting messages, reminders, invoices, chasing late payments, copying details between systems and the weekly report.
It is not a course and it is not a chatbot product. It is installed for you.
Being careful
With any AI tool, do not paste in confidential customer details unless you have checked how the tool handles them. Check what it writes before it goes out. Say plainly in your own terms what it must not do.
Where he fits
His website describes four steps: a free call, an audit, the build and install, then training and support. He starts with one task. There is no published price list; the cost is given after the call, with no obligation. You leave with a plan you can use with or without him.
Where he is
Dean is based in Horndean, Hampshire, not in Tunbridge Wells, and works with Kent businesses remotely. If you want someone in the room, say so on the first call and look at Tunbridge Wells-based providers too. He also publishes this site, so compare.
More: how to choose an AI consultant and AI agents explained.
Contact
Call or WhatsApp Dean Keating on 07418 627304, or email dean@deankeating.com. See the Dean Keating profile on Tunbridge Wells.co. Websites: ai-agent.deankeating.com and deankeating.com.
About this guide
Tunbridge Wells.co is published by Dean Keating, who also runs the service described here. He is based in Horndean, Hampshire, not in Tunbridge Wells, and works with Tunbridge Wells and Kent businesses remotely. This guide recommends our own service, so compare it with other providers before you decide.
From the publisher of Tunbridge Wells.co
Book a free AI call
Free, no obligation. With Dean Keating, the publisher of Tunbridge Wells.co. Based in Horndean, Hampshire; works with Tunbridge Wells and Kent businesses remotely.
Call 07418 627304Book my free AI call →Share this article